Privacy Policy
Last updated: July 6, 2026
1. Information We Collect
Jhanzou Store (“we,” “our,” or “us”) collects information you provide directly when you:
- Create an account or place an order
- Subscribe to our mailing list
- Contact us via email or support channels
- Participate in surveys, promotions, or giveaways
This information may include your name, email address, shipping address, billing address, phone number, and any other details you choose to provide. Payment information (credit/debit card details) is processed securely by our payment processor and is never stored on our servers.
We also automatically collect certain technical data when you visit our site, including IP address, browser type, device information, pages visited, and time spent on pages. This data is collected via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping
- Communicate with you about your orders and account
- Send marketing emails (you may opt out at any time via the unsubscribe link in each email)
- Improve our website, products, and customer experience
- Prevent fraud and maintain site security
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service providers: Third-party vendors who help us operate our website, process payments, fulfill and ship orders, and send communications — bound by confidentiality agreements.
- Shipping carriers: Your name, address, and contact information are shared with shipping carriers to deliver your orders.
- Legal compliance: When required by law, court order, or governmental regulation.
- Business transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to remember your preferences, keep items in your cart, analyze site traffic, and personalize your experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Our site may use analytics services (such as Google Analytics) that collect anonymous usage data. These services have their own privacy policies governing how they handle this data.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. All payment transactions are processed through encrypted connections (SSL/TLS). However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records including shipping addresses are retained for legal and accounting purposes. You may request deletion of your data at any time by contacting us; we will honor such requests to the extent not prohibited by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at legal@jhanzou.shop. We will respond within the timeframe required by applicable law.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed on servers located outside your country of residence, including in Nigeria where JHANZOU STORE is based, and other countries where our service providers operate. By using our services, you consent to such transfers, subject to the data protection laws of those jurisdictions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions, concerns, or data requests regarding this Privacy Policy, contact us at:
Email: legal@jhanzou.shop